FAQ’s

Do You offer insurance?

We do not accept insurance. Hope Road is a private pay counseling center. We will, however; provide you with receipts that you can use to file with your insurance provider.

I work full-time. Can I get an evening appointment?

Yes, we have counselors that can meet for evening appointments by request. Call and ask our schedulers for more information on your specific counselor’s schedule.

DO YOU OFFER COUNSELING FOR THE SPANISH SPEAKING COMMUNITY?

Yes, we have counselors who are fluent in Spanish.

Is Counseling Confidential?

Yes. However in certain situations counselors required by law to reveal information obtained during therapy without your permission. These situations include:

• If you disclose the intention to harm yourself or another person

• If a court of law issues a legitimate court order that is signed by a judge

• If you reveal information concerning the physical abuse, sexual abuse or neglect of a child (in the past as well as in the present)

How Long is a session?

Most sessions are 45 to 60 minutes in length. Initial evaluations sometimes take longer.

Do you prescribe medication?

Psychologists, social workers and licensed clinical professional counselors do not prescribe medication, but do work closely with psychiatrists and physicians who do prescribe. If it appears that medication might be appropriate, your counselor will discuss this with you and recommend that you speak with a physician to schedule an evaluation. If you wish, your counselor can speak with the physician to assist the doctor in determining the right intervention to provide the best overall coordination of care. Your counselor would need a signed consent form from you to speak with your physician.

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